Delicious King Burger LLC offers a 15-day refund window for orders placed through deliciouskingburger.online. If 15 days have passed since your order was picked up or delivered, we cannot issue a full refund or exchange.
To qualify for a refund, your order must:
- Be damaged, incorrect, or inedible (e.g., cold food, wrong items, spoiled ingredients).
- Be reported within 15 days of pickup/delivery, with proof of purchase (order confirmation email or receipt).
The following are not eligible for refunds:
- Orders that are fully or partially consumed.
- Customized items (e.g., burgers with specific toppings) that match your requested specifications.
- Items returned without evidence of damage or error.
- Report the Issue: Email help@deliciouskingburger.online within 15 days, including your order number, photos of the problem, and a brief description.
- Review: We’ll assess your request within 2 business days and notify you of approval or rejection.
- Refund Issuance: Approved refunds are credited to your original payment method within 3–5 business days.
For inedible or damaged items that need inspection, return them to:Delicious King Burger LLC6012 Mission StDaly City, CA 94014USA
Note: Consumed items do not need to be returned—photos are sufficient for most claims.
If your refund hasn’t arrived:
- Check your bank or credit card statement (processing may take 3–5 days).
- Contact your payment provider to inquire about delays.
- If issues persist, email help@deliciouskingburger.online with your refund reference number.
For refund inquiries, contact us at help@deliciouskingburger.online
